ORDERING  INFORMATION

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We provide China direct custom manufacturing services. Below are our general requirements.
  1. Minimum Requirement: The minimum amount of each order (one shipment) should be around $5,000 US dollars, either packaging or display project.
     
  2. Custom Work: We are a custom house, all products we complete are custom orders. We provide FREE custom design.
     
  3. Sample and Prototyping: We have some samples available upon request. Custom sample is available in two weeks. For some projects we charge a prototyping fee first and credit back to the order we receive later.
     
  4. Price Terms: All prices are FOB Los Angeles. Large volume can be FOB East Coast. Buyer pays freight from L.A. to buyer's warehouse.
     
  5. Payment: We require a 50% deposit when placing an order with us. The balance will be paid when the order is delivered. For excellent credit accounts, we also offer terms.
     
  6. Damages: If you receive a damaged item, please contact us within 5 business days of receipt for instruction.
     
  7. Returns: All returns must be authorized. For unqualified or damaged products, we either credit back or make replacements.
     
  8. Lead Time:
    Custom sample, two weeks.
    Regular order production, 4-6 weeks.
    Ocean shipment, 3-4 weeks.


    For fast service, please email us your art work or give us an idea, we design it for you.

    We look forward to doing business with you soon.